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Frequently asked questions
- 01Double-drawn hair means shorter hairs are carefully removed during processing, leaving mostly strands of equal length. This gives the wig a full, thick, and luxurious look from root to tip.
- 02• Vietnamese hair is known for its strength, smooth texture, and natural shine. It holds styles well and is very durable. • Peruvian hair is soft, lightweight, and naturally voluminous, blending beautifully with many hair types. Both are premium-quality and long-lasting when properly maintained.
- 03Yes. Our premium wigs are completely glue-less and come with an adjustable string for a secure, comfortable fit. No adhesive is needed.
- 04Yes. Our wigs are heat resistant, allowing you to straighten or curl them safely. Always use a heat protectant and moderate heat settings to maintain quality.
- 05We offer straight and curly textures, giving you the flexibility to choose sleek elegance or defined, bouncy curls.
- 06With proper care and maintenance, premium double-drawn Vietnamese and Peruvian wigs can last 1–3 years or more.
- 07Absolutely. Our wigs are designed to be easy to wear, comfortable, and beginner-friendly, perfect for everyday confidence.
- 08• Wash with sulfate-free shampoo • Deep condition regularly • Air dry when possible • Store on a wig stand • Avoid excessive heat Proper care helps maintain softness, shine, and longevity.
- 09Yes, since they are premium human hair wigs, they can be colored. However, we recommend professional coloring to preserve quality.
- 10Yes, refunds are available for items that are returned in their original, unused condition within the specified return period. Please note that items that have been worn, washed, or altered are not eligible for a refund. You can also add a line like: “Once we receive and inspect your return, your refund will be processed to the original payment method.”
- 11Orders are usually processed within 1–3 business days. Delivery typically takes 2–5 business days, depending on your location. You’ll receive a tracking number once your order has shipped.
- 12Yes, we offer international shipping. Delivery times and shipping costs may vary depending on your location. Once your order is shipped, you’ll receive a tracking number to follow your package. You can also add a note like: “Customs fees or import taxes may apply, depending on your country.”
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